The Customer Email Verification extension helps store owners to reduce registration spam and fake orders by requiring customers to verify their email address when they register an account or before they can check out on your store.
Why use this extension?
Avoid Account Registration Spam – require email verification from customers that register an account on your store or membership site and prevent access to the account area from customers that sign up with fake email addresses just to check around or to get the free trial access.
Avoid Fake Orders – Validating the email before the order can be placed is extremely useful when you sell digital products, memberships and offer free trials, free products and samples.
Avoid Bouncing Emails – avoid bouncing of undelivered “new account” and order emails due to typos in the email address. The new account emails are delayed until successful verification.
Fully Customize the Email Verification workflow – Personalize and edit the content of the verification workflows and customize the design of the verification popup overlay using a customizer with a live preview.
Easily manage and delete Unverified customers – you can easily verify or resend the verification email to customers from the users admin, you can also delete all unverified customers at once or schedule auto-delete unverified customers after a certain time from when the account was created.
How it works?
You can choose between 2 verification workflows, Registration and Checkout. Depending on your business needs, you can activate just one of the workflows, or activate both.
Email Verification Workflow – Registration
Require customers to verify their email address when they register for a Customer Account:
- When a customer sign up for an account in your store, the account is flagged as Unverified Email
- The verification popup will display on all account pages and will allow the customers to enter a verification code to verify their email and activate their account to access the account area.
- The verification code and a verification link are sent to the new customer email address and they can verify their email by entering the verification code or by clicking on the Verification link in the email.
- Once a customer verifies the email address on the account and will be redirected to the account dashboard (or any other page you choose) , and the Customer account will be flagged as Verified Email.
Email Verification Workflow – Checkout
Requires Guest Customers to verify their email address before they can proceed to checkout or before they can place an order.
You can choose enable verification popup before the customer can enter the Checkout page or the enable the inline verification that will let the customer proceed to checkout and will disable the option to complete the order until the customer email is verified.
- Guest customer proceeds to checkout on your store
- The verification popup overlay will allow the customer to enter his email address and the verification code and a verification link are sent to the new customer email address
- Customers can verify their email by entering the verification code in the verification popup or by clicking on the Verification link in the verification email
- The Customer is directed to checkout to complete the order
- The Customer created an account during checkout, the customer account will be flagged as Verified Email.
- Email verification for new accounts – Require new customers to verify their email addresses when they register for an account on your store.
- Email verification on checkout – Require new customers to verify their email addresses before they can place an order on your store (Guest Checkout). Disable checkout until email verification is complete (before checkout or before the cart page).
- Verification for free orders only – Apply the verification on checkout for free orders (0 total).
- Automatic account email verification – Apply the verification process for users that open a customer account during checkout.
- Checkout verification type – Choose between popup overlay or verification that’s inline on the checkout page.
- Allow the first log-in without verification – Customers that open an account can log in to their account the first time after registration, without email verification. Verification will be required the second time they try to log in to their account.
- Successful verification redirect – Redirect customers to any page on your website after successful email verification.
- Skip email verification – Skip the email verification for selected user roles.
- Fully customize the verification process – Customize the verification pop-up overlay and the verification email using Customizer with a live preview.
- Manage unverified customers – Email verification status will display for each user on the WordPress user admin. Store admins can manually verify, un-verify, and resend the verification email.
- Delay new-account email – delay the WooCommerce New Account email notification to trigger only after successful verification.
- Re-verify customer email address – when a customer updates his email address on his account, we require them to verify the new email address before the change will apply.
- Verification expiration – set the expiration time for the verification code/email.
- Limit resend – limit the number of times the user can resend the verification email.
- Bulk actions menu (admin Users list) – verify the option available on the users list admin
- Bulk resend – resend the verification emails to all unverified users
- Bulk auto-delete unverified users – set a time period to automatically delete customer accounts that did not verify their email addresses.